Customer Testimonials

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Google Feb 2, 2023

I love working with Adriano at Kelly Nissan ! He makes the process easy.

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Google Jan 31, 2023

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DealerRater Jan 30, 2023

Corey was so helpful and understanding of my needs. He really helped me get the car I needed and made sure that it suited me.

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Google Jan 29, 2023

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DealerRater Jan 24, 2023

Lou was very helpful when my car was totaled and I needed a new car ASAP! He listened to what I wanted, helped me find it, took care of the paperwork and communicated so well throughout the process. I couldn’t be happier with his service and my purchase.

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DealerRater Jan 24, 2023

Kind ,nice ,great customer service always here for you when you need help.very nice

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DealerRater Jan 20, 2023

Hi I am very happy about this dealership and the people who serve me are always very nice and do everything they can to help me and make me happy from the sales representatives my service representatives and management representatives they always help me and make me feel welcome I am buying my car out and I appreciate all the help I received I would like to thank Steve Santos for helping me and Corey Ragusa and Alex Menendez For making my buyout process a lot easier and I cannot forget my excellent service manager Ben Mitchell he always helps ...

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DealerRater Jan 20, 2023

Lou-Royce was very helpful and accommodating. Ricardo in Finance was very professional and respectful. They made sure the deal was where I needed it to be. Never felt pressured and highly recommend getting a car here. Thank you guys for your professionalism and making this whole experience. This was probably the easiest car buying experience I've ever had.

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DealerRater Jan 20, 2023

This is my second SUV could I have picked up from Kelly’s Nissan in Lynnfield between Vinny, the manager and Lou salesman you can ask for any better they address your needs to the fullest they take care of you make you feel like you’re at home with your feet up relaxing call De Dios being done. Thank you so much Lou🙏

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DealerRater Jan 19, 2023

There’s a very welcoming environment and the kindest people. They were very helpful and respectful.

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Google Jan 19, 2023

The last experience was a Oil change only, but in record time, loved 👍😊

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Google Jan 17, 2023

Service was friendly, efficient . and professional.

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Google Jan 16, 2023

Fast and efficient

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Google Jan 15, 2023

Josh was professional, personable and patient. I'm thrilled with my new car!

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Google Jan 15, 2023

Fixed my whole checklist, detailed car in and out. Took 2 days but you provided a Courtesy Car at no charge. Bill very reasonable. Win Win!

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Google Jan 14, 2023

The staff are really nice with the clients and Mr Erick (that take care of my needs when I drop my Sentra there) it's the type of person that make me trust the company, and because of him I'm will not even check other companies when I will buy my next car.

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DealerRater Jan 14, 2023

Great service, corey and Alex were very professional and very helpful, excellent persons, thank you very much for everything !

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Google Jan 14, 2023

Work was done for a fair price. Eric was up front and clear about repairs needed. He responded quickly to my calls.

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DealerRater Jan 13, 2023

Alan was extremely professional. Even though I decided I was not ready to buy, he continued to follow up with me and was able to answer all my questions, very knowledgeable

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DealerRater Jan 13, 2023

Great selection of cars and knowledgeable staff! I would recommend to anyone who is looking for a good deal.

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DealerRater Jan 12, 2023

Alan was extremely helpful, friendly, and professional. The car buying process can be very stressful but he did his best to make it as smooth as possible.

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DealerRater Jan 12, 2023

I had a great experience, good customer service. No pressure and very helpful. I would definitely recommend them

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Google Jan 12, 2023

It was easy and painless

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Google Jan 10, 2023

The service was great. The only thing I didn't like was it took a little bit longer than they said it was going to take. But besides that everything was great very professional and polite. I will definitely bring my car back in the future.

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Google Jan 9, 2023

Alex and Steve made my car buying experience very easy and super quick. They took the time to sit with me and answer every single question my fiancé and I had about the process. Steve took the time to thoroughly go thru the car and show me everything and explain what everything was. Alex was amazing at making the process go a lot quicker with really moving things along and even going as far as finding me a rental while I waited. I would most definitely recommend you guys to everyone I know, especially referring Alex and Steve specifically

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Google Jan 8, 2023

My sales advisor, Steve Santos, was very professional and easy to work with. He was a great help in me returning my lease and purchasing my new Rogue lease. I look forward in working with Steve again!

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Google Jan 7, 2023

Service experience was fast and painless. This was my mother-in-law’s car and I’m not in the market for a Nissan, but if I was I would certainly come to Kelly Nissan.

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Google Jan 6, 2023

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DealerRater Jan 3, 2023

Lou assisted me purchasing my vehicle. He is very helpful, very knowledgeable and guide me through the whole process without any hiccups. Please contact Lou if you are looking for a vehicle.

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DealerRater Jan 2, 2023

Lou is an amazing sales person and such a great part of a great Nissan dealership in Lynnfield, MA. He listened to our needs and guided us through the process without any pressure. He was able to get us the best possible deal in the area for 2022 Nissan Sentra SV. We hope that he will be there to help us again with our 5th Nissan from this dealership in the future.

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DealerRater Jan 2, 2023

Lou was very helpful in the car buying process, his knowledge and professionalism were impeccable. I really appreciate the work he did on my car.

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Google Jan 1, 2023

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Google Dec 29, 2022

My sales associate Jason Fuller was very patient and kind, he went out of his way to make us feel welcome and he was very sweet bringing cars to us in the pouring rain. Jamie Benti the Business Manager was a HUGE help during the process of me getting my car, he went above and beyond for over a week with us. If you go to this location ask for Jason!

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Google Dec 28, 2022

Josh was great, a pleasure to deal with

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Google Dec 26, 2022

Great customer service. Quick and easy. Comfortable waiting room.

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Google Dec 22, 2022

Greeted warmly and promptly as soon as I walked in, the team at Kelly Nissan of Lynnfield made me feel like I was very much a part of their family during my visit. Shout-out to my sales consultant, Luis Alicea, who made the entire trade-in process as smooth and efficient as possible. I’m in love with my new car and I thank the team for making it all possible! I’d definitely recommend them to anyone making a new car purchase.

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Google Dec 20, 2022

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DealerRater Dec 15, 2022

I had an appointment today with my granddaughter, so that she could test drive a certified used car. From the moment we met Corey, we were comfortable and didn't feel the need to get "defensive", which I usually do with car salesmen. Corey was not the typical "pushy" salesperson, and was very open to listening to our wants and needs, whether or not he agreed with them. He worked with us VERY pleasantly through the whole ordeal and, in the end got a sale from my granddaughter, and smiles all around. What an awesome guy ...

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Google Dec 12, 2022

The best customer service and great financial sept

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Google Dec 9, 2022

Sales Department

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Google Dec 6, 2022

Good experience. Clear cut and easy, direct communication.

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Google Dec 1, 2022

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Google Nov 29, 2022

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Google Nov 29, 2022

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Google Nov 29, 2022

I have been having a great experience with the leasing of my Rogue. Friendly and professional staff.

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DealerRater Nov 28, 2022

Very professional and easy to deal with....will recommend to others. Will return in future

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Google Nov 23, 2022

Salesman Lou was very informative and very knowledgeable of my purchase vehicle…. Everything went perfectly. Thank you Kelly Nissan!!! You really made my Thanksgiving!!!

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Google Nov 23, 2022

I recently bought my new Murano at Kelly Nissan of Lynnfield and it was an excellent experience. My sales consultant Steve Santos made the whole process quick and easy, he was extremely helpful. He took the time to give me all the details about the vehicle I was considering purchasing as well as he showed me all the features and enhancements from the current Murano I had. He was extremely knowledgeable and detail oriented and I really valued his expertise and professionalism through this process. In addition, I also had an amazing experience when signing paperwork with the finance manager ...

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Google Nov 23, 2022

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Google Nov 22, 2022

Great place and fast service.

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Google Nov 22, 2022

I’m 60 y.o—been to a lot of car repairs in my life. Service coordinator Eric Walsh probably had best communication skills of anyone I have ever encountered. I knew what was going on each step of the way. Definitely need to call out Eric for exceptional service !

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Google Nov 17, 2022

Nice place

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Google Nov 17, 2022

I purchased two of my cars from Kelly Nissan in Lynnfield, Steve Santos and also the finance manager were more than helpful. They were really attentive and wanted to provide us with excellent service on our car choice. They are really very professional and kind, and it was a pleasure dealing and doing business with them. Steve definitely goes above and beyond to educate us on the details of our car and he made himself available even for future questions. The finance manager was also very helpful and easy to talk to. They are up front people, I would highly ...

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Google Nov 15, 2022

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Google Nov 13, 2022

I was having issues with my shift knob so I reached out to the service department at Kelly Nissan. Ben was super helpful, he made me aware of my options and by the end of the call I already had an appointment set up for the next day. When I went in my car was taken right in. The service only took about an hour even though the waiting room was full. Ben was super helpful and all the staff I interacted with were very pleasant!

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Google Nov 12, 2022

I definitely recommend strongly Kelly Nissan of Lynnfield to get your Nissan service at this location I also want to give a special thanks to Eric from the service department for excellent customer service and resolving my issue thanks once again Kelly Nissan of Lynnfield

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Google Nov 12, 2022

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Google Nov 9, 2022

Steve Santos went above and beyond helping us make the right selection of car and walked us through all the new features. We appreciate all the help we got at Kelly Nissan.

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Google Nov 9, 2022

Vinny and his team are great to deal with

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Google Nov 8, 2022

Raymond Ferguson I want to say Thank You for taking care of my issues, once again I’m a satisfied customer, you really know what a customer service is all about!!

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Google Nov 7, 2022

All service personnel are very friendly, efficient and professional. Will definitely come back for service and maybe purchase a brand new 2023 Pathfinder

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Google Nov 4, 2022

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DealerRater Nov 1, 2022

The best experience ever, the staff was awesome. Corey and Vinny went above and beyond to get the car I was looking for. Very happy thank you

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Google Oct 27, 2022

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Google Oct 26, 2022

My Mom Virginia is a senior citizen, she re-leased a vehicle from Kelly and in particular Anthony Lazzaro, he was wonderful to her, patient, helpful and very caring, not often you see people in such demanding positions have the patience and care for the older generation, it was really awesome to see, thank you Anthony and Thank you Kelly for such outstanding, caring and kind service, well done! very great experience for our entire family, thank you again! David Caputo (on behalf on my mom, Virginia)

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Google Oct 26, 2022

Just wanted to give a special thank you too Kelly Nissan of Lynnfield and my sales person Anthony and the crew for excellent customer service and making my car experience so much quick and easy I just purchased a 2022 Nissan Altima Sr once again thank you Kelly Nissan of Lynnfield and the crew for all your hard work I strongly recommend this dealership

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Google Oct 26, 2022

Went in for oil Change / Tire Rotation ... As always top notch - from the minute I arrived till I left ...Top to bottom - everyone there is Awesome... From Eric in Service to Adriano who Leases me Our Vehicles to the Very Nice girl who I paid for the oil change and tire rotation...

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Google Oct 25, 2022

I was able to buy out my lease at a reasonable price and Alex was very helpful by making sure I had an appointment for service before leaving. He also put me in touch with someone to help lower my regular insurance payment. Josh is always down to earth and helpful and laid out my options to give me the information I needed to make the right choice for me. Jamie made sure I didn't pay for extra insurance and when he saw an opportunity to lower my payment he called me back in and saved me a few ...

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Google Oct 20, 2022

A ++++ as always (tony ) went above and beyond to make sure my purchase went smooth as well as the rest of the sales team ,and the friendly parts team were accommodating when i has a question 🙂 .. thank you will be back for my service as well as my next purchase 🙂

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Google Oct 19, 2022

I recently leased a vehicle at Kelly Nissan, I had a great experience and the salesman luis was a really nice guy to work with

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Google Oct 16, 2022

It was excellent. You have a top notch staff that begins with my service advisor, Ben, and from your great techs to the cashier at the end of the service experience I will always bring all of my Nissans to this location. Ben is knowledgeable, personable, very professional, and I drive away from your facility feeling like a member of the Kelly family. every time my Murano has been serviced by your Lynnfield location. The waiting room was spacious, clean, and it made my short wait time very comfortable. Thanks to your Cracker Jack staff and well trained auto techs, ...

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Facebook Oct 12, 2022

Very friendly and easy to work with

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Google Oct 12, 2022

This is the 3rd Nissan Rogue I’ve bought off of Vinny Varacalli and I’ll keep coming back and Adriano Carlo is one of the best people you gave there at Kelly Nissan he was very friendly and pleasant to deal with and went the extra mile to make sure he went over everything we needed to know before driving off in our new 2023 Rogue SV. I’ll be back for a 4th soon as I’ll be getting my daughter a new car once she’s done with school and can’t wait to come back to the ...

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Google Oct 12, 2022

Lou-Royce was very helpful and accommodating. Ricardo in Finance was very professional and respectful. They made sure the deal was where I needed it to be. Never felt pressured and highly recommend getting a car here. Thank you guys for your professionalism and making this whole experience. This was probably the easiest car buying experience I've ever had.

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Google Oct 11, 2022

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Google Oct 11, 2022

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Google Oct 7, 2022

Very professional staff. Work completed in a timely manner.

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Facebook Oct 7, 2022

Vinny is the best this will be my 3rd Rogue I’ve bought off him and the 6th in my family and 9th over all from friends you guys rock at Kelly!!!!

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Google Oct 5, 2022

An absolute pleasure to work with the Sales Team. Special thanks to Heidi Mejia for the initial contact and setting up the appointment, and to Josh Citron for his outstanding customer service.

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Google Oct 5, 2022

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Google Oct 4, 2022

Received prompt update and suggestion for next visit. Fast and easy.

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DealerRater Oct 2, 2022

Highly recommend! Corey was a true professional. I had my newborn with me and Corey and team were very cognizant and had me in and out as quick as possible. I could not be happier with my experience at Kelly Nissan.

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DealerRater Oct 1, 2022

Corey is a great salesperson, make our purchase a lot easier, took my information and in a couple hours all paperwork was ready, walk in sign and I drove home with my new car. Thanks Corey.

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Google Oct 1, 2022

Very good job!

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Google Sep 30, 2022

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DealerRater Sep 30, 2022

I came in with a simple service issue and Servixe was handling but got a bit complicated when needed a part that wouldn’t be in until afternoon. Without any hesitation Corey and Vinny got me a loaner to use for the day within no time at all - another great positive experience at Nissan Lynnfield.

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DealerRater Sep 30, 2022

Lou is an advocate, understanding and helpful. We closed the deal and I have an awesome cool car for my children thanks to him. Nissan of Lynnfield is my home to purchase my vehicles.

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DealerRater Sep 30, 2022

Lou was very helpful, courteous and informative. He made leasing a new very easy and I found the perfect car in my budget. I love the Nissan Rogue sport, great to drive, lots of safety features and a very good value.

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Google Sep 29, 2022

The experience with the staff was great,and very helpfull.. I would not hesitate to do another transaction with them again.

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Google Sep 27, 2022

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Google Sep 27, 2022

Great experience overall the gentleman that helped me's last name was Walsh I'm not sure it's 1st name he was great thank you so much

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Google Sep 26, 2022

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Google Sep 23, 2022

Excellent service! Would 100% recommend!

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Google Sep 22, 2022

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Google Sep 22, 2022

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Google Sep 16, 2022

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Google Sep 16, 2022

It was very quick and great service on my Rogue

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Google Sep 7, 2022

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Google Sep 7, 2022

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Google Sep 2, 2022

Purchased a 2019 Nissan Altima from Kelly Nissan. My sales consultant was Steve Santas, he was amazing, professional,and knowledgeable. He made the car purchasing experience very very easy. I really appreciate all he did to help me find the right Vehicle


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